Contact Us

Got a question, a download that will not work, or an idea to make YTDownloader better? Fill in the form below or email us directly. We read every message and usually reply within 1 to 2 working days.

Send us a message

Email

[email protected]
For support, feedback and general questions.

Copyright Requests

Own a video and want it blocked? Choose "Copyright / DMCA request" and include the video link and proof of ownership.

Response Time

We reply within 1 to 2 working days, Monday to Saturday.

Quick Help

Many answers are already on the How to use page.

Before You Write
1. My download does not start. What should I do?

Make sure the video is public. Private, members-only and age-restricted videos cannot be saved. On iPhone, use Safari instead of Chrome. If it still fails, send us the link using the form above.

2. My video downloaded without sound.

All MP4 options include audio. If a file is silent, the uploader may have removed the music on YouTube. Play the video on YouTube to check first.

3. Where can I find my downloaded file?

Check your browser's Downloads folder. On Android open Files, then Downloads. On iPhone open the Files app, then Downloads.

4. Do you offer a desktop or mobile app?

No. YTDownloader works fully in your browser, so there is nothing to install. Be careful of apps using our name.